Privacy Policy

Welcome to Coolma’s Privacy Policy. This page describes how our company collects, shares, uses and protects your personal information. Our Privacy Policy also clarifies your choices and rights regarding your personal data. Thus, we request every website user to go through our Privacy Policy before availing of our service.

Types of data we collect

Our company tries to collect only the basic information about our uses. Our website collects your contact details while registering with us to become a member. Our team always has a genuine interest in collecting the information. We need only your name, email address, physical address, and mobile number. However, our advanced platform can collect some non-personal data like web browsers and IP addresses.

Other ways in which we gather information

Content contribution- You may have engaged yourself as one of the independent contractors to help us in creating our web content. In this case, we will gather information essential for a successful engagement. 

We need the relevant details to make agreements with you. Moreover, it is a legal compulsion to collect details of our independent contractors. We have always legitimate interest in gathering your basic information.

Feedback- When you send feedback to our team, we collect your email address, name, and other content delivered to our team.

Newsletters- While you have signed up for our email newsletters, our platform automatically tracks your email address. Our company needs these details to share important information related to our products.

Mobile Devices– Our team collects details when you visit our platform from your mobile. With this information, we need to understand how our users have interacted with us. Our system also tracks cellular technologies used in your device to identify your location.

Marketing Panel– In some cases, we select our customers to take part in our marketing panel. At that time, we collect their shipping addresses.

Surveys-When you respond to our survey, our team will collect the details you have provided. A third party may also conduct the survey on behalf of our team. In this scenario, the privacy policies of the third party will be applicable.

Social media links – When you visit our social media pages, like our content, and follow us, we collect your data. Our technology tracks your email address, name, and content that you have submitted. We also store information you have directly sent to us through the social platform. Moreover, when you click on the social media links (that we have shared), we automatically track your details. Our team always uses the information to understand your needs and provide tailored services

Cookies

Our website uses cookies to track some information about your device. As we need to deal with behavior-based advertising campaigns, we need this information. Based on the data collected, we promote our services and products. Moreover, in some cases, we are legally obliged to use the third-party cookies for our website. 

Processing and using your information-

Our major purposes include-

  • Identification of reasons for your visit to our site
  • Better offerings and products
  • Make an analytical approach for marketing campaigns
  • Sending promotional materials in the future
  • Internal administrative purposes

These are some fundamental reasons for collecting your personal details. In most cases, we have multiple purposes for gathering your information.

Sharing your information

We do not share your data with any unauthentic party. But, we will need to share it with some third parties for particular purposes. For instance, when another company has acquired our company, we will share your data with it. We also need to disclose details to respond to the court orders.

We can share your data with our reliable service providers who manage our website, fulfill orders, process payment, provide technical assistance, and conduct surveys.

Your rights

You can request us to-

  • Access your personal data at any time
  • Delete any personal data
  • Modify your details and update them
  • Stop processing any information

How we secure your personal details

We need to inform you that no data transmission method over the internet is 100% secure. Still, we do our best to secure your personal data from disclosure and unauthorized access. We have implemented the latest encryption technology to keep your data safe and remove your concerns.